In the event of a prescription error, what should a pharmacist do first?

In the event of a prescription error, the first step a pharmacist should undertake is to contact the patient immediately. This is crucial for patient safety, as prompt communication allows the pharmacist to inform the patient about the error and its implications. Addressing potential risks and ensuring the patient understands the situation can prevent harm and allow for corrective measures to be taken swiftly.

Immediate contact with the patient serves several purposes. It provides an opportunity to assess how the error may have affected the patient and to discuss any necessary actions, such as stopping the administration of the incorrect medication or providing the correct one. Transparency and open communication are key in maintaining trust and ensuring that the patient feels supported during a potentially distressing situation.

While documenting the error, notifying the supervising pharmacist, and reporting to the Board of Pharmacy are important steps that follow, the initial focus should be on the patient’s well-being. By prioritizing patient engagement in the wake of an error, the pharmacist fulfills their ethical responsibility and enhances the overall safety of pharmaceutical care.